We hope you enjoyed our website and found something you liked. Please take time to read our terms and conditions to ensure your security and satisfaction. Once you have placed an order with us, Bethells Uniforms Ltd trading as Bethells Uniforms have agreed to sell you goods only on the basis that the following terms and conditions have been read, understood and agreed by you (the recipient and customer).

1. About the Service
a. This website is owned and operated by Bethells Uniforms Ltd under the domain name www.bethellsuniforms.co.nz (“Bethells Uniforms Website”). Bethells Uniforms principal place of business is Bethells Uniforms, Shop 14, The Strand on Vine, Whangarei, New Zealand.
b. All use of the products and services offered on the Bethells Uniforms Website and any information or other content on the Bethells Uniforms Website is governed by these Terms & Conditions.
c. By using the Bethells Uniforms website you agree to be bound by these Terms & Conditions.

2. Returns
a. All returns must be sent back within 7 days of the invoice date. Refund payments will be in the same form as your payment.
b. Customers will be responsible for all freight costs unless the garment(s) received was damaged or wrongly supplied.
c. All returns MUST be in the original packaging and in re-sellable folded condition, including loose pockets with polos, and cardboard accessories with business shirts. Garments must not have been worn.
d. No refunds will be issued on custom made garments if you change your mind.

3. Delivery
On receipt of your payment Bethells Uniforms will usually dispatch the goods within 1-3 working days. If for any reason we are unable to supply within this time frame we will contact you with an estimated time of delivery, and you have the option of changing or canceling your order. All orders are sent by courier and can be tracked. If your order arrives damaged please notify us immediately so we can organize a new order. If an attempt has been made to deliver your order and the delivery company fails to hear back from the recipient, the goods will be returned to us and the recipient will be liable for any return fees incurred to Bethells Uniforms.

If you selected the click and collect option, you need to allow 1-3 working days from receipt of payment.  We will contact you via email or text to notify you that your order is ready for collection.

4. Payment
All prices are in the New Zealand Dollar.
No goods will be delivered until we receive payment with your order. We accept Visa, Master Card. You can also pay by bank deposit. There are no additional charges for using credit or debit cards.

5. Warnings
Please ensure you read the warnings and care label on receipt of product. Bethells Uniforms cannot accept responsibility for damages if the warning and care labels instructions are not followed.

6. Copyright & Trademarks
Unless otherwise stated, Bethells Uniforms is the owner of all copyright, trademarks and other intellectual property rights relating to the Bethells Uniforms Website and its contents. This includes without limitation all intellectual property rights in respect of all text, graphics, logos, images and software that are included in the Bethells Uniforms Website. Except as required for the use of the Bethells Uniforms Website or the Bethells Uniforms Services in accordance with these Terms of Use, no material or information on the Bethells Uniforms Website may be reproduced, stored in an electronic or other retrieval system, altered, uploaded to a third party location, framed, performed in public or transmitted in any form by any process whatsoever without the express written consent of Bethells Uniforms.

7. Export
At this stage, we only deliver to New Zealand addresses.

8. Pricing
All prices are in the New Zealand Dollar.
Despite the seller’s best efforts, a small number of the items in our catalogue, web site or store may be incorrectly priced. If an item’s correct price is higher than the sellers stated price, the seller may, at their sole discretion, either contact the buyer for instructions before shipping or cancel the buyer’s order and notify of such cancellation.
The seller does not process payments made through the web site, until the time of dispatch. Should the cost of a product increase from the manufacturer, cost of import, cost of exchange rate fluctuation or cost change from an importer, the seller may, at their sole discretion, either contact the buyer for instructions before shipping or cancel the buyer’s order and notify of such cancellation

9. Privacy
Bethells Uniforms has the highest respect for the buyers privacy and as such the seller will not pass the buyers information on to any third party, unless the buyer has requested the seller to do so, granted permission for the seller to do so or unless the seller is required to by law. This includes the buyers email address, purchase history, contact details, credit card details etc.

10.  School Uniform Policy
Based on the prospectus and discussions held with the schools, we are happy to advise you on the uniform requirements for each individual school.  Bethells Uniforms is not responsible for the school’s interpretation and enforcement of their uniform policy.